Who pays after an Uber or Lyft crash in Texas?

It depends entirely on what the app was doing. Offline, only the driver's personal policy applies. Waiting for a request, a smaller contingent policy applies. From the moment a ride is accepted through drop-off, Texas requires at least $1 million of coverage. The screenshot proving which phase applied is the whole claim.

Three phases, three completely different answers

Texas law splits a rideshare driver’s day into phases, and the phase at the moment of impact decides which insurer is on the hook and for how much.

App off. The driver is an ordinary motorist. Their personal auto policy applies, at whatever limits they bought, and the platform is not involved at all.

App on, waiting for a request. A contingent policy applies, sitting behind the driver’s own cover. Substantially smaller than the next phase, and a common source of surprise.

Ride accepted, through drop-off. This is a prearranged ride, and the required coverage is a total aggregate limit of at least $1 million for death, bodily injury and property damage per incident, plus uninsured and underinsured motorist coverage and personal injury protection where those are required.

The critical detail is where the top phase begins: at acceptance, not at pickup. A driver who has accepted your request and is still three streets away is already carrying the million.

Prove the phase before anything else

The phase is a fact held on the platform’s servers, and you can preserve your half of it in a minute.

If you were the passenger, screenshot the trip in your app history: driver, vehicle, times, route, fare. If you were in the other vehicle, you generally cannot see any of that, so photograph the vehicle including its plate, any platform decal, and get the driver’s name from the crash report. The trip record is then something to demand from the platform rather than something to reconstruct.

The gap that catches drivers, not passengers

A personal auto policy typically excludes driving for hire. A driver relying on their own insurance for a crash that happened with the app on can find the claim denied under that exclusion, with the contingent policy the only thing left.

Passengers rarely face this. Drivers who signed up without telling their insurer routinely do.

If the driver who hit you was uninsured

The million-dollar phase carries uninsured and underinsured motorist coverage with it. So a passenger hit by an uninsured third party during a prearranged ride is not left with nothing, which is a materially better position than the same crash in a friend’s car.

Independent contractors, and what that changes

Platforms classify drivers as contractors rather than employees, which is generally how they avoid liability for the driver’s own negligence. The statutory coverage above exists precisely because that classification would otherwise leave injured people with a minimum-limits policy.

So the claim is usually against insurance, not against the platform. Whether any route to the platform itself exists on your facts is a question for an attorney licensed in Texas.

Uber and Lyft accidents beyond Texas

Sources and further reading

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